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Singapore Student Learning Space (SLS)

Student Learning Space (SLS) is an online learning platform that contains curriculum-aligned resources and learning tools will be used for HBL.

Below is some information to assist your child in resolving login issues. We look forward to your support as we leverage on SLS to create meaningful learning experiences for our students. 

Resolving SLS Login Issues

Forgot username

A student’s SLS username comprises the first five characters of his/her name followed by the last five characters of his/her NRIC/BC/FIN ID. 

Example:

Name

BC ID

SLS Username

Paul Ng

T0006789F

PAULN6789F


For account and password administration, you may click on forgot password for your child and follow the steps in the guide to do self-administration.

 

SLS Guide Log in and account management for P1

SLS Account Management - Guide for P2 to P6 Students

 

For further assistance in SLS Account management, you may contact:

a) Form Teacher of your child (password administration)

b) School helpdesk 6489 7445 (ask for Ms Nurul).

c) Send your inquiry via our school’s FormSG at https://go.gov.sg/hgpslsonlineform

For your convenience, you may scan the QR code to access the secured online form.

SLS 2020.jpg 

 

 

 



d) SLS Helpdesk at 
helpdesk@sls.ufinity.com or 6702 6513.

Frequently Asked Question

1.

I used the “Password Reset Link Method” but I cannot find my password reset email. What can I do?

 

 

If you cannot see the email in your inbox, it may be in the spam or junk email folder. It is also possible that you have not keyed in or verified the email address in SLS.

 

Note: The URL in the email will expire within 20 minutes. If the URL has expired, go to the login page and click on "FORGOT PASSWORD" to try again.

2.

Can I change the security questions?

 

Students can log in to SLS to change the answers to their security questions. However, the questions are fixed.

 

3.

What are the operating system and browser requirements for SLS?

 

 

SLS is accessible through internet browsers on either Windows PC, Mac, iPad or Android tablets. For a good user experience, tablets should have a screen size of at least 7 inches. However, a small number of resources may not work on tablets due to missing plugins. Currently, SLS is not fully optimised to display on mobile phones even though users can access the system and resources. The recommended operating systems and browsers are:

 

Operating System

Browser

Microsoft Windows 7 SP1 and Windows 8.1

Google Chrome 64 and later

Microsoft Windows 10

Google Chrome 64 and later

Microsoft Edge 17 and later

Mac OS X 10.9 and later

Safari 11 and later

Google Chrome 64 and later

iOS 11 and later

Safari 11 and later

Android 5 and later

Google Chrome 64 and later

ChromeOS

Google Chrome 64 and later